Terms & Conditions

Introduction

The following terms and conditions govern the use of this website and outline the legal responsibilities and obligations that shall exist between you and The Glove Box (also referred hereafter as ‘we’, ‘us’, ‘our’ ‘The Glove Box’). By placing an order on this website, you are deemed to have read and agreed to these terms and conditions. If you have any questions, please contact us at gill-wheeler@btconnect.com or call us on 07812584275.

 

Placing an Order

When placing an order, you undertake that any and all information given is true, accurate, current and complete in all respects and you agree not to impersonate any other person or entity or to use a false name that you are not authorised to use.

To amend an order or delivery address, please contact us immediately. We will do our best to make amendments prior to despatch, but we cannot guarantee changes can be made once an order is processed.

All orders are subject to acceptance and product availability. If for any reason we are unable to fulfil any part of your order, we will contact you by email or telephone as soon as is practical to advise when the item will be in stock again, to agree an alternative or to refund your card within 7 days of so doing. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice. The advertised delivery charge will be added to your order value unless otherwise stated.

Once you have placed an order we will send you an email confirming that your order has been received, but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and The Glove Box for the sale of our products will only exist once an order has been despatched to you. A separate email will be sent to you confirming the despatch of the item(s).

Discount vouchers, codes and offers cannot be used on sale products

 

Payment & Taxes

We accept online payment in a secure environment through PayPal.  You can use your Paypal account or pay as a guest using your debit or credit card.  Your credit/debit card will be charged for the full value of the goods when you place your order.

All prices are quoted in pounds sterling and are inclusive of VAT at the prevailing rate but exclusive of post and packaging.

 

Special Offers & Promotions

Unless otherwise stated, special offers cannot be used in conjunction with any other promotion nor are they valid for the purchase of sale items or gift vouchers.

If a promotion is valid only for orders over a certain amount, that amount does not include delivery.

Promotion codes cannot be added into an order retrospectively.

FREE GIFTS: If a free gift is added to orders over a certain amount and items are returned so that the order is under the threshold amount, that gift must be returned or it will be charged at the advertised amount. The same is true of any promotion governed by a spending threshold.

FREE DELIVERY AND RETURNS: Unless otherwise stated, all free delivery and free returns promotions are limited to UK addresses. Free delivery applies to UK standard delivery only.

 

Your Right to Cancel

We’re happy to accept cancellations to an order prior to despatch and up to 7 days after the goods have been received by you. If you wish to cancel your order prior to despatch, please contact us at gill-wheeler@btconnect.com or telephone 07721 866709 and we will arrange for a full refund of any payment taken.  If the products have already been despatched, please follow the instructions in our Returns Policy.

 

Conformity of Goods

We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.

Furthermore, while the colour reproduction of the products is as close and accurate a representation as we can get them, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.  Please take this into account when ordering.

 

Copyright & Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of The Glove Box or its content and technology providers or their respective owners.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission.

 

Disclaimer & Limitations of Liability

While The Glove Box uses reasonable endeavours to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and The Glove Box will not be responsible for any errors or omissions or for the results arising from the use of such information.

While The Glove Box takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, The Glove Box will not be responsible nor liable for your use of any other websites which you may access via links within this website. The Glove Box does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with The Glove Box.

We will never supply your personal details to any third party for their marketing purposes and we will take all reasonable care, in so far as it is in our power to do so, to keep all details of your order and payment secure.  In the absence of negligence on our part we cannot be held liable for any losses suffered if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

 

Law & Territory

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

The Glove Box

Foxhills

63 Lonesome Lane,

Reigate

Surrey RH2 7QT

Privacy & Cookie Policy

DATA PROTECTION

At The Glove Box, we are totally committed to maintaining the trust and confidence of visitors to our website; www.the-glovebox.com We endeavour to comply at all times with General Data Protection Regulations (GDPR) 2018. In particular, we want you to know that The Glove Box is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

This policy covers how information may be taken. It will explain what information we collect, why we collect this information, what we do with the data collected, how it’s stored, how long it’s stored for and how we dispose of it when no longer required.

We also outline what you should do if you have any questions or requests in respect of your personal information or our policies and procedures including supplying contact information of the person that any questions or requests should be sent to.

Within this policy, personal information is deemed as being information about you that is personally identifiable like your name, address, e-mail address or phone numbers and sometimes personal preference, any information that is not otherwise publicly available.

All online orders are encrypted using the universally recognised USC SSL security system and no credit card details are retained. We will take all reasonable care to keep the details of your order and payment secure. But in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

OWNERSHIP OF GOODS AND PASSING OF RISK

Ownership of all goods is retained by The Glove Box until full payment has been made by you and received by us. We bear no risk of loss once the package has been received by the customer or the customer's representative.

If you believe that a package has been tampered with during transit, it is your responsibility to refuse to sign for the goods. The Glove Box bears no risk for any subsequent loss resulting from any delays or loss in transit of an order. Any resulting refund/exchange given is at our discretion. Failure to give accurate information while making or assisting us to make a claim may lead to prosecution.

SHOPPING ONLINE

You warrant that the personal information you are required to provide when you shop online is true, accurate, current and complete in all respects and you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We reserve the right to modify or withdraw, temporarily or permanently, all or part of this Website with or without notice we will not be liable to you or any third party for any results of such an action. We reserve the right to change the Terms & Conditions from time to time. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then do not continue to use the Website.

THIRD PARTY LINKS

In order to provide a better service, we may provide links to other Websites for you to access at your sole discretion. We are not responsible for any such external sites or resources, and do not review or endorse and are not responsible for directly or indirectly, for the contents or policies of such Websites.

INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors and must not be copied without prior permission.

TYPES OF DATA WE COLLECT

COOKIES

We do not use cookies on the The Glove Box site

ORDERS PLACED ON THE SITE

Any orders placed through the website will require you to enter the website some personal data that includes, your name, postal and billing address, telephone number and email address. This information is required to process and deliver each order. Any data held by us is kept for the minimum legally required period to ensure compliance with accounting guidelines and any product guarantees. All data is securely destroyed after the relevant periods have expired.

Payment is taken by credit/debit cards via WIX Payments and PayPal through the PayPal website. No card details are stored by us, as your card details are entered directly into the Worldpay and PayPal's websites. Please see WIX Payments Privacy Policy https://www.Wix.com and PayPal’s Privacy Policy for more information https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

SOCIAL MEDIA

We use Facebook, Twitter, Pinterest, Instagram and LinkedIn to promote some of our services, please see the relevant Social Media suppliers own Privacy Policies for information on how your data is used.

CONTACT

You will not be contacted by us if you just look around the site. We will only contact you if you ask for a call back or contact request.

COMPLIANCE WITH LAW

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

SURVIVAL

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

ENTIRE AGREEMENT

These Conditions govern our relationship with you. For the avoidance of doubt any changes to these Conditions must be in writing and signed by both parties. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation, whether or not such has become a term of the Conditions.

HOW LONG DO WE KEEP YOUR DATA?

Any data held by us is kept for the minimum legally required period to ensure compliance with accounting guidelines and any product guarantees. All data is securely destroyed after the relevant periods have expired.

ACCESS TO YOU PERSONAL INFORMATION

As a data subject you are entitled to view, amend, or delete any personal information that we hold. Email your request to us at info@the-glovebox.com 

T:01737 240738. M:07812 584275

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